Our pledge and guarantee to you: We’ll perform your paint project with the utmost professionalism, provide superior quality and assure your complete satisfaction.
GP&D customers have better experiences with their paint contractor. Testimonials, referrals, and plates of cookies tell stories of appreciation our customers have while doing business with us. This is not a onetime flash in the pan neither, since 1980 this company has shown respect to others and their homes. Many of them come back to repeat the same experience (perhaps better) because of our politeness, values and peace of mind we bring while the paint work is being done.
Our Customer Satisfaction Guarantee is top priority
We will provide timely, courteous customer service. If ever we’re discourteous, or if customers’ inquiries are not handled in a timely manner, we encourage customers to let us know. Customer comments will help us to better serve them.
We will complete our customer’s service by the date promised. If we fail, we’ll automatically credit that customer’s account $50. This commitment does not apply during severe storm conditions or emergency events, if access to that premises is not available or is deemed unsafe, if contractors are the cause of the delay, or if extenuating circumstances prevent a timely connection.
We will provide customers with an accurate bill. If a customer’s bill is inaccurate, in addition to correcting it, we’ll automatically credit that account ($25 for residential customers and $150 for commercial customers). This does not apply to estimates.
We will respect each customer’s property. Respecting the property of others is a fundamental courtesy. If our employees damage property, they will initiate a prompt, mutually agreeable resolution of the problem.
